Terms of service

. Proof of Purchase

• Customers must keep the order number as proof of purchase and to facilitate the return or exchange process.

• If the order number is not available, the customer may face difficulties in claiming their rights.

4. Card Payments

• In case of payment by bank card (Visa/MasterCard) and subsequent order cancellation, the refund will be processed after deducting the payment gateway fees, as these fees are non-refundable by the service provider.

5. Sales Channels

This policy applies to all purchases made through:

• Official website

• Facebook Messenger

• Instagram

• WhatsApp