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Privacy Policy

At V Fragrances, we highly value the privacy of our customers and are committed to protecting your personal information. By using our website or official communication channels (website, WhatsApp, Instagram, Facebook, or phone), you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our services:

• Full name

• Phone number

• Email address

• Shipping and delivery address

• Payment details (for online card transactions)

2. How We Use Your Information

The information collected is used for the following purposes:

• Processing and delivering your orders

• Communicating with you regarding inquiries or issues with your orders

• Sending promotional updates or offers (with your consent)

• Improving our services and customer experience

3. Protecting Your Information

• We implement all necessary security measures to protect customer data against unauthorized access, alteration, disclosure, or destruction.

• We do not sell, rent, or trade customer data to third parties.

• Data may only be shared with trusted partners (such as shipping companies or payment gateways) to complete your order.

4. Online Payments

• When paying by bank cards, payment details are processed securely through trusted payment gateways.

• We do not store customers’ card details on our systems.

5. Cookies

• Our website may use cookies to enhance browsing and user experience.

• You may control or disable cookies through your browser settings if you prefer.

6. Customer Rights

• You have the right to request modifications or updates to your personal information.

• You may request the deletion of your data, except in cases required by law (e.g., invoice records).

• You may opt out of marketing communications at any time.

7. Changes to This Policy

• We reserve the right to update or modify this Privacy Policy from time to time.

• Any changes will be communicated through our website or official channels.